Privacy Policy
Last updated: December 15, 2024
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
- • Account information (email, name, company details)
- • API usage data and request/response logs
- • Billing and payment information
- • Communication preferences and support interactions
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- • To provide route optimization services and API access
- • To process payments and manage your account
- • To provide customer support and respond to inquiries
- • To monitor and analyze usage for service improvements
- • To send important service updates and security notifications
Information Sharing
We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:
- • With service providers who help us operate our business
- • When required by law or to protect our rights
- • In connection with a business transfer or acquisition
- • With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your information:
- • Encryption in transit and at rest
- • Regular security assessments and monitoring
- • Access controls and authentication requirements
- • SOC 2 compliance and security certifications
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- • Access and portability of your data
- • Correction of inaccurate information
- • Deletion of your personal information
- • Restriction of processing
- • Objection to processing for legitimate interests
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@routes.ai
Address: Routes AI, Inc.
c/o The Corporation Trust Company
1209 Orange Street
Wilmington, DE 19801